QEnvy
Terms

QEnvy Terms of Service

Effective date: 23 November 2025 — Governing law: Spain

These Terms of Service ("Terms") govern your access to and use of the QEnvy workspace, plugins, and related services supplied by VeGoVeVO, a company registered in Madrid, Spain ("QEnvy", "we", "our"). By accessing or using QEnvy you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the services.

QEnvy provides automation tooling. You are solely responsible for how you use each plugin, including compliance with all laws, workplace rules, and the policies of third-party services such as Spotify and Google.

1. Eligibility

  • You must be at least 16 years old and have the legal capacity to enter into contracts.
  • You must reside in, or be accessing the services from, a country where such use is lawful.
  • Use on behalf of an organisation is permitted only if you are authorised to bind that organisation to these Terms.

2. Accounts & Access

  • Access requires a valid MentraOS or Google identity token. You are responsible for safeguarding account credentials.
  • You must promptly notify us of any unauthorised access or security breach.
  • We may suspend or terminate access if we believe you violated these Terms or applicable law.

3. Acceptable Use

You agree not to:

  • Use QEnvy for unlawful, defamatory, discriminatory, or harmful activities.
  • Interfere with or disrupt the integrity or performance of QEnvy.
  • Reverse engineer, decompile, or attempt to extract source code.
  • Use automated tools to scrape or export data except through documented APIs.
  • Upload content that infringes third-party rights or violates confidentiality obligations.

4. Plugin-Specific Responsibilities

4.1 Spotify

  • Spotify access is optional and governed by Spotify's own terms.
  • You authorise QEnvy to control playback and access playlist metadata solely for your commands.
  • Spotify content remains the property of Spotify and its licensors.

4.2 Gmail Automation

  • By enabling Gmail, you instruct QEnvy to process email metadata, drafts, and contacts on your behalf.
  • You remain the controller of email content and are responsible for message accuracy, recipients, and legal compliance.
  • We provide safeguards to protect access tokens; however, you must revoke the integration if you suspect misuse.

4.3 Google Drive

  • We temporarily process file names and excerpts to generate summaries. You must ensure you have the right to request such processing.
  • Do not expose classified, state secret, or regulated materials unless you have legal authority to do so.

4.4 Audio Recording Plugin

  • You must obtain all required consents before recording audio. Many jurisdictions, including Spain, require consent from all participants.
  • QEnvy stores encrypted segments for up to 24 hours solely to provide replay functionality. We disclaim liability for your decision to record.
  • You agree to indemnify QEnvy for any claims arising from unlawful recordings.

4.5 Transcriber Plugin

  • Transcript storage is optional. You choose the retention period and remain responsible for the content captured.
  • You will not upload or retain information that is illegal to possess, process, or export.

4.6 Other Integrations

Services such as Weather, Google Search, QAudiora, and VibeIT are provided "as-is" using third-party APIs. You must respect each provider's policies.

5. Data Protection

Our use of personal data is described in the Privacy Policy. By using QEnvy you authorise us to process data necessary to deliver the services and acknowledge that disabling a plugin revokes the associated processing.

6. Intellectual Property

  • QEnvy retains all rights in the platform, documentation, and brand assets.
  • Subject to these Terms, we grant you a limited, non-exclusive, revocable licence to use QEnvy for personal or authorised professional purposes.
  • Feedback you provide may be used without obligation or compensation.

7. Service Changes

  • We may modify, suspend, or discontinue features at any time with reasonable notice.
  • We may introduce new plugins or retire existing ones. Continued use after changes constitutes acceptance.

8. Disclaimers

  • QEnvy is provided on an "as-is" and "as-available" basis without warranties of any kind.
  • We do not guarantee uninterrupted operation, compatibility with specific devices, or accuracy of third-party information.
  • You assume full responsibility for content produced or actions taken through QEnvy.

9. Limitation of Liability

To the maximum extent permitted by law, QEnvy and its affiliates are not liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenues, data, or reputation. Our total liability for any claim arising out of or relating to the services is limited to the greater of EUR 100 or the amount you paid for QEnvy in the preceding 12 months (if any).

10. Indemnification

You agree to defend, indemnify, and hold harmless QEnvy from any claims, damages, or expenses arising out of:

  • Your breach of these Terms or applicable law.
  • Your misuse of plugins, recordings, or third-party services.
  • Content you submit, process, or transmit through QEnvy.

11. Suspension & Termination

We may suspend or terminate access with or without notice if we believe you violated these Terms, compromised security, or engaged in fraudulent or abusive behaviour. Upon termination, your right to use the services ceases immediately and we may delete associated data subject to legal retention obligations.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of Spain, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts of Madrid, Spain. Before filing suit, you agree to contact us at legal@qenvy.cloud to attempt an amicable resolution within 30 days.

13. Updates to the Terms

We may revise these Terms by posting an updated version at /legal/terms. Changes take effect on the stated date. Continued use after the effective date constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms may be sent to support@qenvy.cloud.

© 2025 VeGoVeVO. All rights reserved. If any provision is held invalid, the remaining provisions will remain in full force and effect.